Russian citizens must have an original Russian passport upon arrival.
To confirm the reservation, a prepayment is required before 18:00 on the day of booking. You must also contact the hotelier to clarify the payment procedure.
Guests are required to pay a security deposit in the amount of 1 overnights. Security deposit is returned upon eviction.
Events are not allowed in the apartments and smoking is strictly prohibited.
A key deposit will be charged in the amount of the cost of one night's stay.
Early check-in and late check-out are possible with free apartments, by prior arrangement and at an additional cost.
Early check-out is from 06:00 to 10:00. Extra charge is 500.00 rubles.
Late check-in is from 22:00. Extra charge is 500.00 rubles per hour.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru