Russian citizens must have an original Russian passport upon arrival.
Please note that prepayment is due before arrival. The owner will contact the guest after booking and will provide information about the amount, how to make a prepayment and the conditions of cancellation. The prepayment is non-refundable.
Check-in takes place from 14:00 to 18:00. In the event that arrival is scheduled at a different time, you must contact the apartment representative in advance.
Upon arrival, guests will be charged a one-time cleaning fee of 500 rubles.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru