Russian citizens must have an original Russian passport upon arrival.
A prepayment of 100% of the stay must be paid within 24 hours of booking. Prepayment is not refundable in case of no show.
The reservation department and check-in is open until 11:00 PM. Contact details can be found on the booking confirmation.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru