Russian citizens must have an original Russian passport upon arrival.
A prepayment of one night is charged. If canceled less than 30 days prior to arrival, the prepayment is not refundable.
For a non-refundable rate, an advance payment of 100% of the booking price can be requested.
At check-in, a refundable deposit is kept in the amount of one night's cost, but not less than 3000.00 RUB.
Check-in after 22:00 is possible only by prior arrangement and for an additional fee: check-in from 22:00 to 23:00 in the amount of RUB 1000.00, from 23:00 to 00:00 in the amount of RUB 1500.00, from 00:00 to 01:00 in the amount of RUB 2500.00. Check-in after 01:00 is not possible.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru