Russian citizens must have an original Russian passport upon arrival.
Upon check-in, guests are met by a maid. For information about check-in, please contact the apartment staff at least 1 day before arrival by phone (see your booking confirmation).
By agreement, an independent remote check-in is possible. Check-in later than 21:00 is paid additionally.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru