Russian citizens must have an original Russian passport upon arrival.
The apartments are non-smoking and banned from parties and any kind of entertainment. Each guest is required to have a passport with them in order to conclude a rental agreement.
Upon check-in, guests will be charged a security deposit of RUB 3000.00, which will be returned upon check-out.
Late check-in is possible by prior arrangement for an additional fee.
The guest needs to make an advance payment of 50% of the cost of living. The prepayment is non-refundable and must be paid at least 30 days prior to arrival.
Check-in takes place from 15:00 to 22:30.
On the day of arrival, the check-in assistant will meet with the guests. She will show the apartment and hand over the keys. Guests must pay for accommodation and make a deposit.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru