until August 30, 2025
from 6,292 ₽
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leisure, solo
November 2024
Economy Single room with view, 2 nights
leisure, solo
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
leisure, company
November 2024
Quadruple Studio with city view (kitchen), 1 night
leisure, company
Cleanliness
8
Location
7
Value for money
6
Service
8
Room
8
Meals
Добрый день, Farouq! Спасибо, что оценили проживание в наших апартаментах. Будем благодарны получить обратную связь по вашему проживанию для улучшения нашего сервиса.
Будем рады видеть вас снова в числе наших гостей.
С уважением, Виктория, менеджер каналов.
leisure, solo
October 2024
Economy Single room with view, 4 nights
leisure, solo
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
Добрый день, Laetitia! Спасибо за высокую оценку наших апартаментов. Будем рады видеть вас снова в числе наших гостей.
С уважением, Виктория, менеджер каналов.
leisure, solo
October 2024
Economy Single room with view, 5 nights
What was good
The place was near to the train station and metro. There were many restaurants and cafes nearby. There’s also supermarket nearby. Very convenient.
What was bad
-
Good afternoon! Thank you for choosing and highly appreciating our apartments. We will be glad to see you again.
Best regards,
Victoria, Channel Manager.
leisure, solo
September 2024
Standard Double room with city view (full double bed), 6 nights
What was good
The room was nice. There were no problems with either check-in or service.
What was bad
There were some difficulties with adjusting the right water temperature in the shower. Poor maintenance of the coffee machine in the common area.
Good afternoon, Diana! Thank you for your review. If you experienced any difficulties adjusting the water temperature in the shower during your stay, you can always reach out to our managers, who are available 24/7, and they will be happy to assist you with any issue. The coffee machine was indeed malfunctioning. We have removed it and will be replacing it with a new one shortly.
We hope to welcome you again as our guest.
Best regards,
Victoria, Channel Manager.
leisure, couple
April 2024
Standard Double room with city view (full double bed), 3 nights
What was good
Wonderfully clean room with plenty of amenities and a charming design
What was bad
-
Good afternoon, Nathaniel! Thank you for choosing our hotel and also for taking the time to leave a review. We will be glad to see you again.
Sincerely, Victoria, channel manager.
leisure, family
February 2024
Quadruple Studio with city view (child meal not included, kitchen), 1 night
What was good
The location and the hotel is super comfortable and convenient… Bank was just opposite, restaurants and supermarkets were all around the place, metro was just walkable distance… The kitchen had all essential amenities, the bed was super comfortable, washing machine was available… The Administrator was very helpful and all the instructions was clear. We enjoyed our stay in Jackpot❤️
What was bad
Nothing
Allow me to thank you for such a sincere and detailed review of your stay at our hotel. Your feedback is a real gift for the hotel team, as we strive to provide the highest level of service.
We look forward to welcoming you again and hope that your next visit will also bring you the most wonderful emotions! Sincerely, the team of "JackPot Energy"!
leisure, family
February 2024
Quadruple Studio with city view (child meal not included, kitchen), 2 nights
What was good
The location and the hotel is super comfortable and convenient… Bank was just opposite, restaurants and supermarkets were all around the place, metro was just walkable distance… The kitchen had all essential amenities, the bed was super comfortable, washing machine was available… The Administrator was very helpful and all the instructions was clear. We enjoyed our stay in Jackpot❤️
What was bad
Nothing
Allow me to thank you for such a sincere and detailed review of your stay at our hotel. Your feedback is a real gift for the hotel team, as we strive to provide the highest level of service.
We look forward to welcoming you again and hope that your next visit will also bring you the most wonderful emotions! Sincerely, the team of "JackPot Energy"!
leisure, couple
January 2024
Economy Double room with courtyard view (full double bed), 1 night
What was good
It is well arranged, and they made great use of the space available to them
the towels were neatly folded, and the bedding and the room were clean
What was bad
1. They should send inquiry messages to customers who book on third-party sites with details of what to do.
2. Also, i think the WiFi could be faster.
3. The room was also a bit cold, maybe the heaters need to be checked.
Dear Madu, thank you for taking the time to leave a detailed review of our hotel. We greatly appreciate the feedback from every guest regarding the quality of service and accommodation conditions at our hotel. We are sorry that a distinctive feature of our hotel, such as contactless check-in, did not meet your expectations... Prior to check-in, we send all our guests a letter with detailed instructions on the booking website. We assure you that we strive to devote as much time and attention to our guests as possible, and to make their stay as pleasant and memorable as possible. We provide heaters and extra blankets upon request for all our guests for a comfortable stay. To do so, please contact our managers, and they will be happy to assist you.
By pointing out these shortcomings, you help us improve the level of service and prevent similar situations in the future.
We look forward to welcoming you again and hope that your next visit will bring you the most outstanding experiences! Sincerely, Team "JackPot Energy"!
leisure, couple
January 2024
Standard Double room with city view (full double bed), 4 nights
What was good
The kitchen was wonderful and had all the basic kitchen supplies,
Everything just great!
And the instructions for the check-in was very clear from the owner.
Thank you!
What was bad
-
Dear Ali, let me thank you for choosing our hotel and for taking the time to share your feedback about your stay. We hope to welcome you back again and provide you with the most amazing experiences once more. Sincerely, "JackPot Energy" team!