Russian citizens must have an original Russian passport upon arrival.
Check-in takes place before 11:00 PM, after this time, check-in is not possible. Guests must contact the apartments no later than an hour before arrival. Contact information can be found on the booking confirmation..
The security deposit is paid by bank transfer.
The deposit will be returned to guests within 3 business days.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru