Russian citizens must have an original Russian passport upon arrival.
Contactless check-in is organized. Guests are required to contact the property no later than 24 hours prior to arrival to receive check-in instructions. Guests will receive a link to the application and a video instruction.
The security deposit is paid by bank transfer.
Check-in takes place strictly before 11:00 PM, after this time, check-in is not possible.
The deposit will be returned to guests within 3 business days.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru