Russian citizens must have an original Russian passport upon arrival.
Please note that visa support for foreigners can be provided at surcharge.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred. A prepayment deposit via bank transfer is required to secure your reservation. The property will contact you after you book to provide any bank transfer instructions.
Payment
In the living quarters
In cash
In the currency of the living quarters — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru